Frequently Asked Questions (FAQ)

CloudyMSG offers a wide range of communication solutions, including SMS marketing, transactional SMS, OTP SMS, voice messaging, WhatsApp API, and email marketing. Our services help businesses engage with their customers in real-time and across multiple platforms.

CloudyMSG provides an SMS marketing platform that allows businesses to send bulk promotional messages, offers, and updates to their customers. You can target specific audiences, schedule campaigns, and track their performance using our detailed analytics tools.

Transactional SMS refers to messages sent to users to deliver essential information such as OTPs (One-Time Passwords), order confirmations, shipping updates, and account-related alerts. These messages are usually non-promotional and are critical for smooth business operations.

CloudyMSG makes integrating the WhatsApp Business API seamless. You can connect it with your CRM or customer support system to automate messages, offer customer service, and send notifications. Reach out to our support team for assistance with setting up and using the API.

We take security very seriously. All of our communication services, including SMS and WhatsApp, utilize encryption to protect user data. Additionally, our servers are secure and compliant with industry standards to safeguard your business information.

Yes, CloudyMSG allows full customization of your messages. Whether it's SMS, email, or WhatsApp messages, you can personalize them with recipient names, dynamic content, and custom fields to improve engagement.

Getting started is simple! Just contact us or sign up on our website. Our team will guide you through the process of integrating our services with your business, and you can start sending messages in no time.

Yes, CloudyMSG supports international messaging. You can send SMS, WhatsApp, and other messages to your customers across the globe with ease. Contact us for details on pricing and availability.

CloudyMSG provides real-time analytics and reports for all your messaging campaigns. You can track delivery rates, open rates, click-through rates, and customer responses to measure the effectiveness of your campaigns.

CloudyMSG is ideal for businesses of all sizes, from startups to large enterprises. Whether you need to send promotional messages, transactional alerts, or personalized customer service responses, CloudyMSG offers scalable solutions to meet your needs.